Showing posts with label FAQ. Show all posts
Showing posts with label FAQ. Show all posts

Monday, June 28, 2010

Having problems with Norwex Dryer Balls?

I had a concern brought to my attention, a client was finding her clothes coming out crunchy or stiff with the Norwex Dryer Balls, this baffled me as I had never found that at home, nor have other clients have had this problem.  The client called me back about a week later and realized if she turned the temperature setting down on her dryer, the clothes came out beautiful and soft as I had promised.  So note to people with high temperature dryers...try turning the head down!

Static is another problem brought to my attention...the only time I have ever had static be a problem with the Norwex Dryer Balls is if I have dried clothing way past the necessary drying time (my dryer doesn't have a timer and I get caught now and again), or if I don't pull out my fast drying clothing like microfiber, fleece etc once they are dry.  If you have mixed laundry make sure you pull out the items that dry fast after about 5 or 10 minutes depending on your dryer.

And lastly cracking, only one person has had this issue but because of the soft material used for the Dryer Balls they don't like the cold so if you leave them in a cold dryer especially in the winter months they can crack once they start to tumble.

Hope this helps!

Friday, May 14, 2010

Still bleaching your cutting boards?

Put your mind at east to know that the Norwex Enviro Cloth will in FACT remove proteins from the surfaces of your counters, cutting boards etc.  No proteins, no bacteria, nothing to worry about!

I recently purchased some Protein testing swab kits from 3M for a trade show I did this past weekend.
Before I took them to the show I decided to try the test kits in front of people at a show.  I had no idea what the results would be but felt confident that they would work out great.

I took a clean counter space and rubbed it with a raw piece of chicken.  The guests were in awe of course come even were commenting ewwww gross, etc.  I then took a clean swab test and rubbed the surface to prove that obviously protein was in fact present.

I then took my damp Norwex enviro cloth and wiped the surface clean.  I then took out a second swab test to retest the surface I had just cleaned.  The swab test came out perfectly clean!!!  It was a very cool demonstration and proof of how well the products work.  My guests were sold and floored at the same time!

Then I took my chicken demo to the trade show.  In the time frame of about 3 hours I did about 6 raw chicken demos.  Because I didn't have access to a sink I was NOT able to wash my cloth out in between demos, as I was simply too busy to run to the washroom to rinse out cloths.  The shocking thing for me was that after 3 hours and 6 chicken demos my swab tests were STILL swabbing perfectly clean!

That is a lot of chicken blood etc inside a cloth that is still wiping up a cutting board perfectly clean!  Obviously in your own home you would have access to clean the cloths in between but this was a great way to put the cloths to the test...WOW!
I will post a video very soon, stay tuned!

Norwex Spirisponge



One of the common complaints I get at parties is
"What do you have that will clean my smooth top stove?"
Well the Norwex Spirisponge is the answer for most daily cleanup jobs.
Take a look at these photos submitted to me by my good friend Tracey who is also a Norwex consultant, I had to borrow her info as I have the old style range top so thanks to Tracey for your input!
Tracey was cooking soup that boiled over one day on her nice new appliances.

This type of spill will not come off with a traditional kitchen cloth!

But as you can see here Tracey simply wiped the smooth top surface with the Norwex Spirisponge along with a Norwex enviro cloth (not sure which order).

Tracey says that on really tough spills and buildup she highly recommends a combination of
Norwex Cleaning Paste along with a Kitchen Scrub Cloth so for those of you with smooth top surfaces these are your Norwex cleaning options!

Thanks again Tracey for these fabulous photos!

Wednesday, December 16, 2009

Why Microfiber and why should I switch?

I wanted to get down to the nitty gritty on why microfiber is the cleaning method of choice versus chemical cleaners and disinfectants...first of all for those of you who are used to cleaning with traditional methods like comet, lysol, bleach etc...have you ever read the back of one of the bottles?

If not listen to this...as written on a Lysol Antibacterial Kitchen Cleaner bottle (on the front it states it kills 99.9% of germs!)  On the back it says this: "TO DISINFECT: For hard nonporous surfaces such as counter, sinks, appliances and stove tops, spray until thoroughly wet.  Let stand for 10 minutes before wiping!!!

Now ask yourself...have you been properly "disinfecting" your surfaces?  Likely NOT, I wasn't!

It then also states that you must rinse all food contact surfaces with clean water after treatment!  Are you doing that??? I wasn't!

So not only are we not properly disinfecting, but we are then covering our food safe surfaces with nasty harsh chemicals that are then going into the mouths of our loved ones...

The Deal on Microfiber

There are no regulations put upon the microfiber industry so you really don't know what you are getting when you purchase Microfiber.  Low quality Microfiber is split by 1/6th the strand of a human hair, better quality microfiber is split by maybe 1/9th...NORWEX microfiber is split by 1/100 the strand of a human hair.  Every single one of this strands are "grabbing" your germs, bacteria and dirt of your counters!  Anyone that has ever felt a Norwex cloth knows how "grabby" they are!  So instead of trying to kill bacteria on your surfaces you are actually REMOVING them to a 99.9% bacteria and germ free surface!

DON'T CREATE A SUPERBUG!
Special thanks to Kerry for enlightenting me on this interesting fact!
When you kill germs on a surface you never kill them all. There is always that minute amount that gets left behind - already the strongest (this is why they survive in the first place). This minute amount perceives the threat to its existence and mutates to save itself. This is how superbugs get created, and this is why chemical companies continually come out with New & Improved versions of their cleaners.


Microfiber does not kill bacteria. It picks it up - in the same quantities as what cleaners will kill. It leaves behind the same amount (actually a little less), and this little bit of bacteria that is left doesn't bother anyone - in fact exposure to a little bit of bacteria is essential to a healthy immune system and scientists believe that under-exposure to germs is contributing to rising allergy and illness rates. The bacteria left behind also does not perceive a threat and therefore doesn't mutate.

The bacteria that is picked up into a microfiber cloth gets rinsed away. Any remaining bacteria in the cloth cannot proliferate because the silver in the cloth breaks the cell wall of the bacteria, and it cannot reproduce.

NOTE: If the cloth is allowed to remain WET, and/or if dishsoap remains in the cloth, bacteria can grow. Wetness breeds bactera. Dishsoap does 2 things:

1) makes a barrier between the silver and the bacteria so no contact can be made;
2) provides a food source for bacteria

What is wrong with chemicals?
So lets talk green for a minute.  Imagine yourself cleaning a cutting board after cutting some chicken with bleach in your sink.  (The water and bleach combo down the sink don't disintegrate into some toxic waste section of our water table...it all mixes!  As you have seen many chemicals do not biodegrade or break down).  So there you are at your sink flushing down chemicals, then think of your neighbor doing the same thing, and all the people on your street, city, province, country...can you imagine where all those nasty chemicals are going?  Into our watershed, streams, rivers, oceans etc.  Forget about that farm fresh fish you purchased for dinner!  Think big...this is a huge problem.  We have become such a clean society that we are flushing huge amounts of toxins right back into our main resource...water!  Do you purchase organic food?  Then why not purchase a healthy cleaning alternative too!

For more info on Norwex Microfiber check out my website!

Wednesday, December 9, 2009

Shipping Charges

I get the question from time to time about shipping charges.  Well just today I had to return a pair of dryer balls that had unfortunately cracked.  In an effort to offer good customer service I offered my client to pay to return the dryer balls to Norwex head office so that she could get her warranty and be shipped a new set (normally it is up to the buyer to pay shipping if they want replacement).  All I shipped was the set of dryer balls plus an invoice and a piece of paper to Dauphin Manitoba (Norwex's head office).  It cost me $9.50 out of my pocket to ship a very small and light package!  Norwex heavily subsidizes our shipping costs because to ship one bag of laundry soap from Dauphin MB to BC is $32.00, that is more than the cost of the soap! 
Anyone who has had to ship parcels with Canada Post these days knows that shipping isn't cheap.  So to send an entire package of inventory and only pay $5.25 is really not unreasonable...considering I just saw what it was to ship ONE set of dryer balls!  It is more than my profit on them actually...

When you go to a party and you combine your orders together on someones invoice to spare yourself a few bucks on shipping please understand that this doesn't eliminate the cost to bring your items to you.  We consultants pay shipping fees based on a dollar amount.  It also makes doing warranties VERY difficult as we are expected to send in fully filled out invoices in order to get returns granted.  Also keep in mind that when your order goes over $100 we get charged a higher shipping fee that we absorb out of our evenings profits instead of charge back to you.

Please understand this is not a make money tax included on your orders for us consultants as a bonus, it simply costs money to ship items!  I am a very fair person to my clients.  Many long term clients of mine know that I throw in a freebie or a discount every now and again to make up for the shipping costs, its my way of appreciating you for supporting me.

I hope this helps you understand shipping charges and feel good about it for future purchases!

Wednesday, November 25, 2009

Regular or Superior Mop??? Which to buy?

My children love mopping with the Norwex mop!


Which Norwex Mop is for me?

I get the question all the time what is the difference between the Norwex Mop Starter Package and Large Superior Mop Starter Package.

The regular Dry Mop Pad is 100% polyester the Superior Mop Pad is made of 100% microfiber.

If you have pets, children etc...go for the SUPERIOR mop it is worth the extra few dollars!!!

It will find every piece of sand, dirt, crumbs, pet hair, human hair.  Whatever your mop pad won't pick up (cheerios) it will sweep to a pile and you can pick up with the enviro cloth.

This Superior Mop Pad is absolutely amazing!!!  The microfiber material wraps around the mop whereas the regular dry mop pad has sewn edges, I like this for dusting my baseboards while I sweep.

Don't forget to get the Rubber Brush to clean off your mop pad and get dog hair out of your car, your carpets the front of your furniture out of duvets etc...its an absolute must for extending the life of your mop so you don't have wash it everytime!

The Mini Mop is about the size of a swiffer.  If you have lots of furniture to go around this is a great mop for you.  The Large Mop is quite a bit bigger than the Mini Mop, it will cover more surface area faster.

The Norwex Mops are great on all surfaces you can wash walls in a snap with the Antibac Wet Mop pad as well!

For those with Laminate flooring please note...due to the amount of glue or product on the top surface of the laminate, you may find you get a slight fog look while mopping.  The best ways to reduce this is to mop with the grain of the wood, not against it.  You could also try using the dry superior pad wet over the Antibac Wet Mop pad, it makes it a lot harder to mop but you get a nice finish.  Just a personal note from a fellow laminate owner.